The estimated delivery time is 48 to 72 working hours from collection, depending on the destination and operational procedures. During periods of high demand or on specific dates, there may be delays, and we will keep you informed.
For products that accept returns, processing is free of charge. The general period is 15 calendar days from receipt and the product must be unused and, where applicable, in its original packaging.
If after purchasing you find that the same product was cheaper in another online store on the same day of your purchase, you can request a refund of the difference. To make the comparison fair, we take into account the actual final price, including shipping costs under equivalent conditions.
You just have to request it between days 16 and 20 from when you receive your order, providing the URL and proof of the price.
We verify it and, if applicable, we refund the difference using the same payment method.
You can check the requirements for this service on this page.
