Privacy Policy

PROCESSING OF PERSONAL DATA

The personal data collected on our website is processed in compliance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as with Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights.

Likewise, we guarantee that personal data is processed lawfully, fairly and transparently, and is collected for specified, explicit and legitimate purposes, remaining limited to those purposes and kept up to date if necessary. Data subjects will not be identified for longer than necessary, and their security will be guaranteed through appropriate technical and organizational measures.

Who is responsible for your personal data?

The entity that owns the website is responsible for processing your personal data.

Company Name: Zerca Market Digital SL
Address: Edificio Antigua Estación, Pl. de Utrillas, 4, 50013 Zaragoza.
Tax ID: B99540684
Phone: 976392349
Email: hola@zetaplus.es

You can contact our Data Protection Officer at:
delegado.protecciondatos@zetaplus.es

What do we process your data for and what allows us to do so? Why can we process your data?

Personal data will be processed by the responsible entity when you provide it by completing the registration or contact forms, sending emails, or calling by telephone.

The data will be processed for the purpose of managing user registration, providing the requested service, complying with legal obligations, communicating with the interested parties by any means, and responding to inquiries and requests for information.

 Manage user registration and the loyalty program. When the interested party voluntarily registers on our website, we collect their data to formalize user registration, retain the information necessary to provide our services, maintain contact, and manage the loyalty program.

Provide the requested online commerce service. We process your data to provide our services by managing orders, invoicing them, and communicating with you regarding the progress of the order by email or by telephone if necessary, in compliance with the contractual relationship.

Offer the availability of nearby supplier establishments. By providing your location or allowing its use, we will use that data to offer you information about nearby shops affiliated with the platform, legitimized by your consent.

Comply with legal obligations. Certain processing activities will be carried out in compliance with legal obligations, such as tax or accounting obligations, by contacting the competent public authorities when necessary.

Respond to requests, inquiries, notifications, complaints, and requests for information. When the data subject sends us these or other requests, we process their data with their consent in order to respond to the inquiry or request.

Communicating commercially with interested parties by any means: When the interested party registers as a user, or registers their email address in our forms for this purpose, we process their data with their consent to keep them informed through periodic electronic communications regarding offers, promotions, activities, products or services of Zerca!, supplier establishments affiliated with the platform or other collaborators or providers, concerning travel and tourism, sports equipment, leisure, culture, automotive, hospitality and catering, education and/or training, financial services and/or products, media, computing, technology, internet, telephony and telecommunications, health and/or beauty, real estate.
Interested parties may object in each of the communications sent and additionally through the mechanism provided in the section “What are your rights?”.

Consider candidates for our selection processes. If the interested party provides us with a résumé, their data will be used to include them in current and future selection processes at our organization and to communicate with them, including by electronic means, in relation to their application, legitimized by their consent.

Use of data storage and retrieval devices. When the data subject visits our page or uses our application, we will use cookies and other tools with their consent for the purposes set out in our Cookie Policy where you can access more information.

Offering personalized advertising. Using the information obtained from tracking, storage, and data retrieval devices with the consent of visitors who browse the websites and use the application, and the analysis of their browsing and behavior, commercial profiles of customers will be created to offer them personalized advertising. You can obtain additional information in the Cookie Policy.

Who do we provide your data to?

We must transfer your data to the merchants that provide their products and services through the platform, so that it is possible to establish the contractual relationship between the BUYER and ZERCA and the supply provided by the supplying establishment and the logistics company, in accordance with the General Conditions of Contracting for Users/Buyers. The supplying establishments will be recipients of a transfer of personal data and will be responsible for the processing of such data. When the platform processes the data to manage compliance with and execution of purchase transactions and other services such as payment management, order shipping, and the management of returns and any related claims, it acts as the data processor.

It will also be essential to transfer your data to the transport companies that manage the orders and that are subject to the secrecy of postal communications under Law 43/2010, of December 30, on the universal postal service.

We may disclose personal data to third-party data processors for the sole purpose of providing us with certain services (IT, administrative, HR management services) following our instructions without using the data for their own purposes and in order to carry out our own activities, or to the competent public authorities in compliance with legal obligations.

When the recipient requests delivery of the purchased products to an alternative address, they do so knowing that the information on the packaging label may be accessed by third parties authorized to receive their shipment.

How long do we keep your data?

As a general rule, data will be kept for as long as it is compatible with the purpose for which it was collected, in compliance with legal retention obligations and for as long as liabilities may arise from the processing, after which it will be deleted.

Data collected for the purpose of commercial communications will be kept for as long as that purpose remains or the user objects to the processing.

Users' browsing data will be kept in accordance with the provisions of our Cookie Policy.

What are your rights?

You may:

1. Obtain more information
2. Withdraw your consent when you have given it for a specific processing purpose
3. Stop receiving our commercial communications by requesting your unsubscription at the data controller's email address.
4. Exercise your rights of:

• Access, or know what personal data we process about you;
• Rectification, or correct incorrect or inaccurate personal data;
• Erasure, or delete the personal data we have about you that we are not legally obliged to keep;
• Objection, or to have us stop processing your personal data for a specific purpose;
• Restriction, or to limit the processing we carry out;
• Portability, or to have us provide you with the personal data in our possession;

To exercise any of the rights granted to you by data protection regulations, you may request a form for the exercise of rights from the controller or directly download any of the forms proposed by the Spanish Data Protection Agency through this link and submit it completed with the additional information that allows your identity to be verified, at the address or email address of the controller.

Company Name: Zerca Market Digital SL

Address: Edificio Antigua Estación, Pl. de Utrillas, 4, 50013 Zaragoza.

C.I.F.: B99540684

Telephone: 976392349

E-mail: hola@zetaplus.es

DPO Contact: delegado.protecciondatos@zetaplus.es

You can find more information about your rights or file a complaint with our Data Protection Officer by email or with the competent supervisory authority at the Spanish Data Protection Agency http://www.agpd.es – C/ Jorge Juan, 6. 28001 – Madrid (901 100 099 – 912 663 517).

How do we guarantee the security of your data?

We have adopted the appropriate technical and organizational measures to guarantee an adequate level of security that prevents the accidental or unlawful destruction, loss or alteration of personal data, or the unauthorized communication of or access to such data.

We have also implemented procedures to respond within the appropriate legal timeframes to any security breach that may occur involving your personal data.

When contracting suppliers, we guarantee that they implement the appropriate security measures for the protection of personal data.

Changes to the Privacy Policy

We have updated this Policy to adapt it to the requirements and obligations of the General Data Protection Regulation. This latest Policy is dated: 10/06/2021